Recent Water Damage Posts

Tips for Pipe Burst Season

2/13/2024 (Permalink)

BRRRRRR! Baby, it's cold outside! Winter is upon us and while we may look forward to drinking hot cocoa or playing in the snow the weather fluctuations can be a real harm to properties including, frozen pipes. Prevent the freezing of pipes by following these recommendations:

  • Make sure you drain water from a water sprinkler system or a swimming pool. There are typically manufacturing directions on how to do so.  
  • Drain and detach any water hoses from exterior spigots. 
  • Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there. 
  • Check under kitchen and bathroom cabinets as well. Open the cabinet doors to allow warm air to circulate the plumbing. Consider installing specific insulation for pipes. 
  • Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing. 
  • If you will be gone from your home during cold weather, don't allow your thermostat to be below 55 degrees.   

What happens if, despite all your good intentions, you suspect a frozen pipe?    

  • If you turn on a faucet and only a trickle comes out, chances are that your pipe is frozen. It will most likely be located near an exterior wall or where your water service comes into your home.
  • Apply heat to the pipe with an electric heating pad, an electric hair dryer, or a portable space heater (make sure nothing flammable is close by). You can also wrap the pipes in towels soaked with warm water. DO NOT use a blowtorch, kerosene, or propane heater, for any other open flame device.
  • Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area. It will also help to melt additional ice in the pipe. 
  • If you cannot thaw the pipe, aren't able to locate the frozen area, or can't get access to it, call a licensed plumber.
  • Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well. 

Finally, if you do have a pipe break, call us at 816-246-5566. We will respond quickly and get you back to "Like it never even happened."

Are You in a Flood Zone

2/13/2024 (Permalink)

If you’re in the process of buying a house or you’re looking for a new homeowners insurance policy, you might be familiar with what a flood zone is and the importance behind knowing your coverage.

Zoning for Floods?

A flood zone is an area in a specific geographical space that the Federal Emergency Management Agency has determined has a risk of flooding. There are four primary types of zones, which correlate to the severity or category of excessive water events that can occur in that area.

  • Moderate to Low-Risk Areas
  • High-Risk Areas
  • High Risk – Coastal Areas
  • Undetermined Risk Areas

How to Find Your Zone

Each area’s zones are depicted on a community's Flood Insurance Rate Map, also known as FIRM, which can be found online at https://www.fema.gov/flood-insurance-rate-map-firm. You can also contact your local municipality or look on their website, most cities will have zoning information available online. You can try searching for the term “flood elevation certificate” for faster results. 

Some people may think that these zones can only be found next to a large body of water or along a river or stream, but that’s not the case. Houses that are nowhere near a body of water can experience a flood if there’s a large rainstorm. It varies on slope of properties and other variable factors.

Emergency Preparedness

Knowing what kind of flood zone you live in can also be helpful for storage options and emergency preparedness. If you live in a high-risk zone, for example, you probably don’t want to put boxes directly on the floor, but rather on a shelf. It may be high priority to increase the number of your emergency supplies. 

If you weren’t aware that your home is potentially at risk for a flood, and a storm causes water-related damage, you should contact a storm damage specialist in your area to determine your best course of action and get the damage repaired as quickly as possible. 

If you have flood water enter into your home, feel free to reach out us, so we can help assist you to make it "Like it Never Even Happened".

Think you're cold? What about those frozen pipes?

2/9/2023 (Permalink)

frozen pipe We're here to help!

BRRRRRR!  Baby, it's cold outside!  Winter is upon us and while we may look forward to building our first snowman, sledding with our children, or sitting by a toasty fire, frozen pipes can become a reality as well.  Prevent freezing of pipes by following these recommendations:

  • Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.  
  • Drain and detach any water hoses from exterior spigots. 
  • Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there. 
  • Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing.  Consider installing specific insulation for pipes. 
  • Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing. 
  • If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees.   

What happens if despite all your good intentions, you suspect a frozen pipe?    

  • If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.
  • Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.
  • Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe. 
  • If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.
  • Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well. 

Finally, if the "dreaded pipe break" should happen, call us at 816-246-5566. We will respond quickly and get you back to "Like it never even happened."

Shut Off Valves at Work

10/16/2022 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were homesick, or in a meeting and you need to locate the water shutoff, where do you start? 

SERVPRO of Harrisonville/Belton/Raymore can help commercial properties in planning for water, fire, and storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it in your regular training at your office you can minimize the cost of an unplanned event like a frozen pipe, fire, or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headaches. A SERVPRO® Emergency READY Profile can have critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. 

If the unthinkable happens, call your local SERVPRO of Harrisonville/Belton/Raymore Professionals at (816)884-2240 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Flood Risks

8/19/2022 (Permalink)

Are you in a flood zone?

If you’re in the process of buying a house or you’re looking for a new homeowners insurance policy, you might be familiar with what a flood zone is. If you don’t know what they are, you might want to start reading about them.

Zoning for Floods?

A flood zone is an area in a specific geographical space that the Federal Emergency Management Agency has determined has at least some risk of flooding. There are four primary types of zones, which correlate to the severity or category of excessive water events that can occur in that area.

  • Moderate to Low-Risk Areas
  • High-Risk Areas
  • High Risk – Coastal Areas
  • Undetermined Risk Areas

How to Find Your Zone

Each area’s zones are depicted on a community's Flood Insurance Rate Map, also known as FIRM, which can be found online at https://www.fema.gov/flood-insurance-rate-map-firm. You can also contact your local municipality or look on their website, most cities will have zoning information available online. You can try searching for the term “flood elevation certificate” for faster results. 

Some people may think that these zones can only be found next to a large body of water or along a river or stream, but that’s not the case. Houses that are nowhere near a body of water can experience a flood if there’s a large rainstorm. 

Emergency Preparedness

Knowing what kind of flood zone you live in can also be helpful for storage options and emergency preparedness. If you live in a high-risk zone, for example, you probably don’t want to put boxes directly on the floor, and you might want to increase the number of your emergency supplies. 

If you weren’t aware that your home is potentially at risk for a flood, and a storm causes water-related damage, you should contact a storm damage specialist in your area to determine your best course of action and get the damage repaired as quickly as possible. 

Drip, Drip, Drip: How To Tell If Your Shower Is Leaking

6/4/2022 (Permalink)

Water damage can be costly to the unsuspecting homeowner. In the fast pace of a daily routine, it can be difficult to remember to check for potential damage from something as mundane as a bathtub leak or shower pan leak. However, the earlier a leak is caught, the higher the chance that all you need is a simple repair. 

How To Look for Damage

The first thing to do when looking for damage from a leak is to visually inspect the area. If you suspect a shower or bathtub leak, look for obvious signs of water damage:

  • Look for any obvious cracks or damage to the shower tile or the bathtub itself where it looks like water could be escaping.
  • Peeling or lose trim can indicate potential damage from repeated water exposure. 
  • Check the faucet or shower head by running water for a short time and then turning the water off, observing any unusual water flow where the fixtures are attached to the wall. 
  • You may also be able to see issues with the threshold of a shower while the shower is on, such as water escaping when the shower doors are closed. 
  • Any stains in the ceiling directly underneath a bathroom are a definite red flag and need to be addressed as soon as possible.

What This Means for You

If you find any of these signs of possible leakage, it’s time to contact an emergency restoration professional. An experienced professional can not only prevent further structural damage from occurring around the bathtub but can also take steps to eliminate any mold or mildew buildup from trapped water. 

Just remember, if you find any signs of a possible shower or bathtub leak in your bathroom, you can rest assured that a restoration professional is Here to Help. Enlisting the aid of experienced professionals can help you get your home back to normal as quickly and as smoothly as possible.



Water Damage Restoration Tips For Your House After A Flood

6/3/2022 (Permalink)

Water Damage Restoration Tips For Your House After A Flood

A few years back, homes, business properties, and personal items devastated by flood water were considered lost. Today, with innovations in technology, the losses due to flood damage can now be restored to their former state. The process is not easy, it requires extensive mopping up and drying of the property after severe water damage. 

Flood water in-home or business can damage your walls, floors, carpets, and other personal belongings too. Extracting the water is impossible without proper equipment while sun drying does not guarantee your assets' restoration to their former state before the incident. There is also an additional risk the water in the home might have damaged electrical equipment or wires. Anyone tampering with either could be in for horrible electrocution during the water cleanup and restoration. 

For these reasons, water cleanup and restoration are best handled by professionals. They have to requisite experience, state-of-the-art equipment, and techniques to do the job properly and offer mitigation against further damage. If the renovation job requires extensive work, promptness in beginning the works is paramount. The less the time frame between flood damage and refurbishment, the greater the ease of reinstating a property or item to its preloss state. There are four fundamental steps to follow with any renovation job after water damage:

  1. Removal of the Flood Water

The first important step to restoring a property after damage from water in home or business premise is removing the stagnant water. Often, a submersible pump is used to remove the water accumulation in various structures around the premises. 

  1. Moisture Mapping

It is crucial to get an idea of the extent of water damage and take the first mitigation steps against mold growth. The step uses detection equipment to obtain and appropriately map the moisture values on the property. Properly trained technicians use infrared and digital imaging to determine the damage extent.

  1. Mold Inspection and Removal

After moisture mapping, the house will need to be prepared to repel mold and mildew. Any residual stagnant water in business or homestead leads to a favorable habitat for the fungi to thrive thus mitigation against it is essential. Water cleanup professionals make use of special detergents to sterilize the area and make the surroundings unfavorable for mold growth. Some renovation firms take advantage of deodorization and ventilation during this step to remove any airborne contaminants and lingering, unpleasant odors. 

  1. Water Drying

This last step ensures the property is completely dry and humidity is brought back to its normal state after flood damage. There are various water drying techniques and the one used will depend on the situation’s severity. These techniques include:

  • Air Movers- They help dry the establishment by controlling humidity and promoting air circulation. Working in sections, the air movers remove liquids from all porous materials including carpets and wood. Any remaining water in-home or business premises is left for more sophisticated machines. 
  • Dehumidifiers remove moisture from the air and help extract any remaining water in business or home environments. Broadly, professionals use either desiccant or refrigerant dehumidifiers. Desiccant dehumidifiers operate by cooling the air to make it reduce its ability to retain water. As a result, condensation occurs around the equipment’s cooling coils. Applying these machines on a large scale promptly extracts excess humidity from the air leaving no more water in businesses or households and thus no further water damage. The particular type of equipment, however, depends on the tired company and how extensive the restoration job is. 

With the right professionals, successful water cleanup is possible, and any damage from water in business or home establishments can be fixed. Each job, however, is unique and requires prompt, proper investigation. This helps come up with a plan based on the steps above to restore the property after water damage. 

Oops, I Forgot to Put My Hose Away Last Fall!

5/14/2022 (Permalink)

Frozen Pipe Call SERVPRO if you experience water in your home.

How five minutes could save you 100% or more on indoor flooding

Spring is here and the weather is getting nicer! It’s the time of year when many of us want to get outside, enjoy the fresh air, and possibly try out our green thumb with some new flowers or shrubs. If you left your garden hose outside and attached to your house or business through the winter, you could be in for a bad surprise. Frozen outdoor water spigots are notorious for freezing over the winter especially when your hose is left attached and then leaking inside the structure only during the time your outdoor water faucet is in the "on" position in the Springtime. To prevent this situation, here are a couple of tips.

Disconnect Hoses in the Fall

First, keep an eye on the weather in the fall, and before freezing temps hit, disconnect your garden hoses and bring them indoors. They will last longer if kept inside during the winter and reduce your chances of a frozen/leaking faucet. Doing this should automatically drain any remaining water in your water faucet as long as it is correctly installed with a level or slightly downward slope as it leaves the structure.

I forgot and left my hose attached through winter - now what? Read on! This next section about checking pressure is a great place to start. 

Check for Pressure

Before using your water faucet, attach a garden hose equipped with a shut-off nozzle to your outdoor water faucet/spigot and turn on the water at the faucet. Have a friend or family member inside your basement listen for running water as you turn it on outside, and then check the spigot inside and outside for leaks. If your spigot is in a finished portion of your basement, observe to see if the water pressure is weak at the end of the hose. It is possible that the pipe has burst and leaked inside where you can't observe it. If you come home to a new indoor water fountain or swimming pool you don't remember having installed, turn off the water and call SERVPRO of Harrisonville / Belton / Raymore immediately at (816) 246-5566 to help reverse the damage and help make it "Like it never even happened."

If you have any questions, let us know! SERVPRO of Harrisonville/ Belton/ Raymore is always here to help.

Tips for your Home after a Flood

4/6/2022 (Permalink)

Tips For Your Home After A Flood

If your home has been affected by a flood, here are some tips to help you get started with the cleanup and recovery process:

  1. Make sure the electricity is turned off before entering the home, and do not use any electrical appliances or equipment until a professional electrician has inspected them.

  2. Wear protective clothing, including rubber gloves, boots, and a mask to prevent exposure to bacteria and mold.

  3. Remove any standing water as quickly as possible, using pumps, wet-dry vacuums, or a mop and bucket. Open windows and doors to improve ventilation.

  4. Dispose of any contaminated items, including carpeting, padding, and furniture that has absorbed water. Clean and disinfect any salvageable items.

  5. Thoroughly clean and disinfect all surfaces, including walls, floors, and countertops. Use a bleach solution (1 cup of bleach to 1 gallon of water) to disinfect surfaces.

  6. Dry out the home as quickly as possible, using fans, dehumidifiers, and open windows. This will help prevent mold growth.

  7. Check for any structural damage to the home, including cracks in the foundation, walls, or roof. Have any damage repaired as soon as possible.

  8. Contact your insurance company and document all damage and losses. Keep receipts for any expenses related to the cleanup and repair.

  9. Consider hiring a professional restoration company to help with the cleanup and restoration process.

  10. Take steps to prevent future flooding, such as installing flood barriers, raising electrical outlets and appliances off the ground, and keeping gutters and drains clear of debris.

Think you’re cold? What about those frozen pipes?

2/23/2022 (Permalink)

BRRRRRR!  Baby, it's cold outside!  Winter is upon us and while we may look forward to building our first snowman, sledding with our children, or sitting by a toasty fire, frozen pipes can become a reality as well.  Prevent freezing of pipes by following these recommendations:

  • Make sure you drain water from a water sprinkler system or a swimming pool.  There are typically manufacturing directions on how to do so.  
  • Drain and detach any water hoses from exterior spigots. 
  • Check your basement, crawl space, attic, and garage for any uninsulated pipes. Make sure to keep garage doors closed if there are water supply lines located there. 
  • Check under kitchen and bathroom cabinets as well.  Open the cabinet doors to allow warm air to circulate around the plumbing.  Consider installing specific insulation for pipes. 
  • Let water drip from a faucet served by exposed pipes since this will help prevent them from freezing. 
  • If you will be gone from your home during cold weather, don't allow your thermostat below 55 degrees.   

What happens if despite all your good intentions, you suspect a frozen pipe?    

  • If you turn on a faucet and only a trickle comes out, chances are good that your pipe is frozen.  It will most likely be located near an exterior wall or where your water service comes into your home.
  • Apply heat to the pipe with an electric heating pad, an electric hair dryer or a portable space heater (maker sure nothing flammable is close by).  You can also wrap the pipes in towels soaked with warm water.  DO NOT use a blowtorch, kerosene, propane heater, for any other open flame device.
  • Keep the faucet open. As you treat the frozen pipe and water begins to melt, it will then begin to flow through the frozen area.  It will also help to melt additional ice in the pipe. 
  • If you cannot thaw the pipe, aren't able to locate the frozen area, or you can't get access to it, call a licensed plumber.
  • Be sure to check all other faucets in your home because chances are if you have one frozen pipe, most likely you have others as well. 

Finally, if the "dreaded pipe break" should happen, call us at 816-884-2240. We will respond quickly and get you back to "Like it never even happened."

Shut Off Valves at Work

10/16/2021 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were homesick, or in a meeting and you need to locate the water shutoff, where do you start? 

SERVPRO of Harrisonville/Belton/Raymore can help commercial property in planning for water, fire, storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost of an unplanned event happens like a frozen pipe, fire, or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile, can have the critical information to minimize damages, provide the resources for the employees of the company, and provide property details and information. This is a FREE service that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Harrisonville/Belton/Raymore Professionals at (816)884-2240 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Flood Risk

8/19/2021 (Permalink)

If you’re in the process of buying a house or you’re looking for a new homeowners insurance policy, you might be familiar with what a flood zone is. If you don’t know what they are, you might want to start reading about them.

Zoning for Floods?

A flood zone is an area in a specific geographical space that the Federal Emergency Management Agency has determined has at least some risk of flooding. There are four primary types of zones, which correlate to the severity or category of excessive water events that can occur in that area.

  • Moderate to Low-Risk Areas
  • High-Risk Areas
  • High Risk – Coastal Areas
  • Undetermined Risk Areas

How to Find Your Zone

Each area’s zones are depicted on a community's Flood Insurance Rate Map, also known as FIRM, which can be found online at https://www.fema.gov/flood-insurance-rate-map-firm. You can also contact your local municipality or look on their website, most cities will have zoning information available online. You can try searching for the term “flood elevation certificate” for faster results. 

Some people may think that these zones can only be found next to a large body of water or along a river or stream, but that’s not the case. Houses that are nowhere near a body of water can experience a flood if there’s a large rainstorm. 

Emergency Preparedness

Knowing what kind of flood zone you live in can also be helpful for storage options and emergency preparedness. If you live in a high-risk zone, for example, you probably don’t want to put boxes directly on the floor, and you might want to increase the number of your emergency supplies. 

If you weren’t aware that your home is potentially at risk for a flood, and a storm causes water-related damage, you should contact a storm damage specialist in your area to determine your best course of action and get the damage repaired as quickly as possible.



Not All Water Damage Is Created Equal...

6/1/2021 (Permalink)

Water damage comes in 3 categories and 4 classes, depending on time, source and amount.

Identifying How Severe the Damage Is to Your Property

Water damage can be more or less destructive depending on the source and qualities of the water. The IICRC (The Institute of Inspection, Cleaning and Restoration Certification) has established three categories of water and four classes of water damage to give an understanding of just how clean or unclean the water is. 

Categories:

First, here are the three categories:

Category 1 refers to a water loss from a sanitary or clean water source. This category does not pose a substantial health risk from exposure. Examples of Category 1 water include a water faucet, rainwater, melting snow, a water fountain or a pipe break. Note: Category 1 water can become Category 2 or even Category 3 water if it is not dealt with rapidly or it floods into contaminated areas.

Category 2 water contains a significant amount of contamination and poses discomfort and sickness if exposure is not restricted. This water can contain microorganisms and bacteria. SERVPRO uses an anti-microbial spray to make sure that the surfaces are cleaned after removing the water. Examples of Category 2 include dishwasher or washing machine overflow, sink drains and broken aquariums. Note: Category 2 water can easily deteriorate into Category 3 water if it is not dealt with.

Category 3 water is extremely unsanitary. The high levels of bacteria cause this water to spread harmful toxins or pathogens and create an extremely dangerous environment. Severe symptoms can develop upon exposure. Examples of Category 3 include sewage and sewer backup, flooding from rivers, seawater, and stagnant liquid that has fostered bacterial growth.

Classes:

Now that we have explained the three categories, here are the four classes:

Class 1 - According to the IICRC standard:

“Class 1 - (least amount of water absorption and evaporation load): Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent less than ~5% of the combined floor, wall, and ceiling surface area in the space; and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multiplayer wallboard, multilayer subfloors, gym floors, or other complex built-up assemblies) have absorbed minimal moisture.”

Class 2 - According to the IICRC standard:

“Class 2 - (significant amount of water absorption and evaporation load): Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent ~5% to ~40% of the combined floor, wall, and ceiling surface area in the space; and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multiplayer wallboard, multilayer subfloors, gym floors, or other complex built-up assemblies) have absorbed minimal moisture.”

Class 3 - According to the IICRC standard:

“Class 3 - (greatest amount of water absorption and evaporation load): Water intrusion where wet, porous materials (e.g., carpet, gypsum board, fiber-fill insulation, concrete masonry unit (CMU), textiles) represent more than ~40% of the combined floor, wall, and ceiling surface area in the space; and where materials described as low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multiplayer wallboard, multilayer subfloors, gym floors, or other complex built-up assemblies) have absorbed minimal moisture.”

Class 4 - According to the IICRC standard:

“Class 4 - (deeply held or bound water): Water intrusion that involves a significant amount of water absorption into low evaporation materials (e.g., plaster, wood, concrete, masonry) or low evaporation assemblies (e.g., multilayer wallboard, multilayer subfloors, gym floors, or other complex, built-up assemblies). Drying may require special methods, longer drying times, or substantial water vapor pressure differentials.”

The IICRC sets the industry standard for professional carpet cleaning, water damage and mold remediation. Our staff is trained in property damage restoration and we are an IICRC Certified Firm. Continuous training is important to our brand; from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, our staff is equipped with knowledge to restore your property.

If you have any questions, contact us HERE or give us a call at (816) 884-2240. SERVPRO is here to help.

Oops, I forgot to put my hoses away last fall!

5/7/2021 (Permalink)

Above: a garden hose attached to an outdoor water faucet.

How five minutes could save you 100% or more on indoor flooding

Spring is here and the weather is getting nicer! It’s the time of year when many of us want to get outside, enjoy fresh air and possibly try out our green thumb with some new flowers or shrubs. If you left your garden hose outside and attached to your house or business through the winter, you could be in for a bad surprise. Frozen outdoor water spigots are notorious for freezing over the winter especially when your hose is left attached and then leaking inside the structure only during the time your outdoor water faucet is in the "on" position in the Springtime. To prevent this situation, here are a couple of tips.

Disconnect Hoses in the Fall

First, keep an eye on the weather in the fall and before freezing temps hit, disconnect your garden hoses and bring them indoors. They will last longer if kept inside during the winter and reduce your chances of a frozen / leaking faucet. Doing this should automatically drain any remaining water in your water faucet as long as it is correctly installed with a level or slightly downward slope as it leaves the structure.

I forgot and left my hose attached through winter - now what? Read on! This next section about checking pressure is a great place to start. 

Check for Pressure

Before using your water faucet, attach a garden hose equipped with a shut-off nozzle to your outdoor water faucet/spigot and turn on the water at the faucet. Have a friend or family member inside your basement listening for running water as you turn it on outside, and then check the spigot inside and outside for leaks. If your spigot is in a finished portion of your basement, observe to see if the water pressure is weak at the end of the hose. It is possible that the pipe has burst and leaking inside where you can't observe it. If you come home to a new indoor water fountain or swimming pool you don't remember having installed, turn off the water and call SERVPRO of Harrisonville / Belton / Raymore immediately at (816) 884-2240 to help reverse damage and help make it "Like it never even happened."

If you have any questions, let us know! SERVPRO of Harrisonville / Belton / Raymore is always here to help.

FROZEN Pipes Bursting During Beautiful Spring Weather?

3/29/2021 (Permalink)

Above: A frozen and burst outdoor water faucet. Below: A diagram of how a frost-proof faucet works.

Preventing Frozen Faucets from Flooding Your Property in the Springtime

In the cold weather, which is common in the midwest during the Fall and Winter seasons, outdoor water faucets installed on the exterior of the structure can freeze easily. When water freezes, it expands. This puts stress on the pipes, causing many to burst. This can lead to water damage if not properly maintained.

In the top picture, the water remained in the pipe. The freezing weather took its toll and froze the water. The water expanded, causing the stress on the pipe, causing it to burst. When the property owner opened the valve, the water pressure forced the water through the burst pipe, which flooded the property. 

Here are 2 solutions to prevent outside water faucets from freezing:

1. A Properly Installed Frost-Proof Faucet

First, consider investing in a frost-proof faucet which can help avoid water damage. See the second picture. The water only flows when the valve is opened by the handle. For example, when you turn off the faucet, you expect water to trickle to a stop in a few seconds. That is because the handle turns off the valve a foot back inside the pipe, as the image illustrates. Notice the faucet is installed horizontally, but with a slight downward slant pushing the water outside. This keeps the water either drained out of the faucet and far enough inside to keep the water from freezing and expanding. However, if your faucet slants upward as it leaves the structure, the valve will still close BUT water will sit inside the pipe, creating opportunity for a frozen and burst pipe. Hire a professional plumber to inspect the pipe and check for leaks to avoid water damage.

2. Purchase and Install a Cover ($5 or Less)

The other option focuses on covering the faucet and keeping it warm. This is a great option if your exterior siding is fairly flat, not lapped or heavily varied. You can visit a local hardware store and get a styrofoam cover for under $5. When installing it over the faucet, make sure it is tight against the wall of the property and traps the heat inside, insulating your pipes from the freeze.



In the midwest, the weather can be quite unpredictable. Therefore, the best solution for this problem is planning ahead and keeping an eye on freezing weather BEFORE it arrives. Doing so reduces time and money repairing damages caused by the rapid and drastic temperature changes. If you have any questions, or water damage does occur in your property, the pros at SERVPRO of Harrisonville / Belton / Raymore are “here to help” 24/7. Call (816) 884-2240.

Top 5 Causes of Flooding in Crawl Spaces

3/8/2021 (Permalink)

No homeowner wants to have a wet crawl space.

Top Five Situations That Can Lead To Unwanted Water

If there is flooding under your home in Belton, MO, one of the first things a water damage remediation expert will do is check what is causing the flood. By identifying the root of the problem, the cleanup team can then determine the next best steps to take. While there are many reasons a home can have a wet crawl space, some causes are more common than others.

1. Poor Sloping
Check the landscape around your house. How is the sloping grade? Ideally, you want the grading around the foundation and crawlspace to slope away from your home. This way, water cannot become trapped underneath. 

2. Gutter Systems
The next place to examine is the gutter system on the roof. If you notice clogged gutters, clean them out. Likewise, you may need to redirect improperly aimed downspouts.

3. Over Watering Plants
Another common reason people end up with a wet crawl space is due to overwatering. If you have a sprinkler system, look to see if it is functioning properly and turn off any hoses.

4. Pipe Bursts
A more complicated cause of the flooding is a pipe burst. Often, broken pipes are easy to spot by simply walking around your home and looking for leaks, but when it happens under the house, things can be more challenging. If you are having difficulty locating a suspected burst, it may be best to call a professional for assistance. Remember, acting quickly can reduce potential damage.

5. Underground Water Issues
Another top cause of water under a home that is more complex is when the issue stems from beneath the ground. In these scenarios, there is typically a problem with a broken city line, an insufficient drain, or another issue resulting from foundation or storm-related damages.
No homeowner wants to have a wet crawl space, but understanding the top causes can help you prevent it from happening in the future. At the end of the day, it is always better to be ready.

3 Common Commercial Irrigation System Problems

2/10/2021 (Permalink)

Broken sprinkler head.

3 Common Commercial Irrigation System Problems

Is your building in Belton, MO, experiencing irrigation problems? There are usually only a few common troubles that affect a standard irrigation system, and the fixes are usually simple ones.

1. Clogged or Obstructed Heads
The most common and simplest issue is a clogged head. The cause is any number of things: foot traffic, lawn care equipment and workers, pets or wild animals, or simply just weather and erosion. To start, check all of your system's heads to see if any are clogged with dirt or crooked. Gently clean any dirt or other debris such as leaves away from the heads. If any are crooked, gently straighten them. This fix helps to clear up any uneven pressure or individual heads that weren't working.

2. Excess or Inadequate Flow
Whether it's too much or not enough water, both aren't good for the health of your lawn. Before doing anything, check your irrigation system controller and be sure that it has been properly adjusted. It might be helpful to check your owner's manual or call the installer if you aren't sure how to operate your system. Next, determine if the flow is uneven across the lawn or if it's concentrated into one area. From this, you can tell if it's a valve issue or a head issue.

3. Leaking Valves or Pipes
As the seasons change, your system needs a lot of maintenance. Along with adjusting your flow from the controller box, you should also be checking for any leaking valves or pipes. If you have already found a leaky pipe or if you've had a sudden burst, it's best to call in a water damage cleanup and restoration specialist. These experts are equipped with special tech to make cleanup a cinch.
Troubleshooting an irrigation system is simple once you know the common problems and have the reassurance of a professional in case things go wrong.

3 Things Not To Do When Your Home Floods

12/29/2020 (Permalink)

Water damage in Belton, MO

When you discover water flowing from a broken pipe in your home, you must address the problem immediately. There are steps to take right away and some things you should not do as well.

Things Not to Do When Your House Floods

Flood water is not always clean or safe. Protect yourself and your family by not doing the following:

  • Do not use electronics in the affected area. When there is flooding in your Belton, MO, home, turn off the power for all the affected rooms to avoid electrocution. Do not vacuum the water, and do not enter the area before you have shut off the electricity.
  • Do not leave wet items in the area. When the water in home areas is from a broken pipe, remove any soaked rugs, books, clothing, blankets, upholstered furniture or other belongings. Start allowing them to dry as soon as possible.
  • Do not clean sewer water yourself. If the flood is due to a sewer backup, do not enter the area without protective gear and boots. Do not attempt to clean the area, as the water may contain bacteria and viruses. Contact specialized restoration professionals who can safely clean with specific equipment and disinfectants.


Steps To Take When Flooding Occurs

Document the damage. If it is safe to enter the room, take video or photographs for your insurance company.
Take precautions to ensure your safety. Do not turn on the lights or touch any electrical appliances until the breaker is off. Wear protective equipment if you are unsure if the water is clean. Do not enter rooms with sagging ceilings or other apparent structural damage.
Call a water damage restoration company. Enlist the help of trained specialists to clean and dry your home from top-to-bottom. They are skilled in handling water-related emergencies with the right knowledge and equipment to restore your home to normal quickly and efficiently.

A broken pipe causes much stress, headache, and frustration. It is essential to restore and clean your home correctly and safely.

5 Ways to Prevent Water Damage While on Vacation

11/24/2020 (Permalink)

This is the easiest way to prevent water damage

Simple Methods Could Be Enough To Save Your Property From Disaster

Few things are more frustrating than returning home from a lovely vacation just to find that your Harrisonville, MO, home flooded while you were gone. Simple tactics, such as a water pipe repair, a gutter sweep and several other methods could be enough to save your property from disaster.

1. Shut Off Your Main Water Valve.
This is the easiest way to prevent water damage. Turn off the main valve right before you leave for vacation to prevent water from entering your home. After you do so, test to see whether you were successful by turning on a faucet.

2. Clear Out Your Gutters.
Your home's gutters are intended to catch water running off of your roof and divert it away from your property. When they become obstructed, water pools on the roof and runs down the sides of your home, resulting in a flooded basement. You should regularly clear out your gutters, but make sure to also do so before you leave for vacation.

3. Prevent Freezing Pipes.
Always take your region's temperature into consideration. If you plan to leave during the colder months, make sure to turn your home's heat up to at least 60 degrees while you're gone to prevent the pipes from freezing.

4. Upgrade to Stainless Steel Supply Lines.
Plastic supply lines are significantly more likely to rupture while you're away. Upgrading to stainless steel can help prevent a broken pipe. The good news is that these supply lines are not costly to replace, and are significantly less expensive than an unnecessary water pipe repair job.

5. Shut Off Valves to Major Appliances.
You should have already shut off your main water valve, but you can never be too careful. Make sure to turn off the valves for major appliances, such as your washing machine and dishwasher. You should also shut off the supply valves for your toilets and sinks.
Preventing unnecessary damage is significantly easier than having to deal with bigger issues, like a water pipe repair or a flood. Contact water remediation experts for more information and assistance protecting your home from water damage.

Prepare To Fix a Basement Flood With These 3 Tips

10/12/2020 (Permalink)

Resolving a basement flood can get complicated, but it is not impossible with a plan

Prepare To Fix a Basement Flood With These 3 Tips

Several reasons can cause a basement flood, from weather incidents in Harrisonville, MO, to mechanical failures. A flood devastates your home by damaging the building and any valuables and electronics you keep in the area. While a water damage remediation service and insurance coverage can help you, early preparation can improve repair efforts.

1. Set Up Anti-Flood Precautions
The best way to fix a flood is to prevent it in the first place. A sump pump is an essential resource, but it can also fail when you need it the most. Upgrade this device with a generator to keep it running when electric power is out. An additional pump is also helpful when dealing with a flooded basement. There are other precautions that can help diminish the impact, such as foundation drains and ground sloping.

2. Reduce Hazards and Dangers
Before you deal with a basement flood, you might want to assess all potential hazards in the area. Track all the electronic devices and gas appliances and make sure they have no dangerous defects. Avoid going through the flood if it reaches the electrical outlets, as water easily conducts electricity. If you must, wear rubber boots and gloves, but otherwise, let professional electricians turn off the house's power so you can safely drain the excess water from the location.

3. Prioritize What To Salvage
There are many useful and beloved items in your basement that you will want to save. However, some of them are not worth wasting time. Mechanical and electrical equipment will not work when wet and require replacement. You will also need to change wet drywall, but you can reuse intact sections. When it comes to carpet, paintings, and other items, it depends on the specific damage and the materials' reaction to flood water. Try to keep your valuables on upper floors to minimize damage.
Resolving a basement flood can get complicated, but it is not impossible with a plan. Take the right precautions to make the clean-up and repair processes easier.

Common Water Issues in Commercial Buildings

8/14/2020 (Permalink)

Ceiling damage after a pipe break in Harrisonville, MO

Common Water Issues That May Affect Your Building

Leaking pipes are a hassle for any commercial property owner. Without proper maintenance and timely repairs, damage and subsequent cleanup can be costly and time-consuming. Stay on top of water issues and address them as they arise. Common water issues that may affect your building in Harrisonville, MO, are:

1. Foundation Damage
Damage to the foundation of a building can lead to major problems if left unchecked. Plumbing issues are often at fault for foundation damage. As tree roots grow, they may intrude on pipes and affect the plumbing system. Plumbing issues can cause poor drainage and soil displacement that can then weaken the foundation and cause it to shift and crack. The compromised foundation can then lead to additional plumbing issues as well as loss of structural integrity and cracks in the walls of your building.

2. Deteriorated Sewer Lines
Noticeable sewer gas odors, frequent toilet backup issues, and commonly clogged drains may be indicators that sewer lines in your commercial building have deteriorated. Sewer backups can be a serious and messy issue. Cleanup can be very unpleasant. Professional sewage cleanup and restoration services may be of help in addressing this distasteful problem.

3. Water Pipe Damage
A burst pipe can cause extensive property damage. Occasionally these leaks are not immediately noticeable. Bulging walls and water-stained ceiling tiles may be indicators that something has happened to the pipes that are out of your sight. Investigate these situations when they arise to identify leaking pipes as soon as possible. Address a pipe break immediately to minimize the amount of water damage to floors, ceilings, and walls. Initiate cleanup procedures as soon as possible to lessen the chance of a mold or mildew infestation.
Plumbing issues, leaking pipes, and toilet backups should be addressed in a commercial property as soon as problems are detected. The sooner problems are fixed, the less damage to the property.

How To Fix a Leaking Toilet

5/20/2020 (Permalink)

Always fix a leaking toilet as soon as possible in your Belton, MO home

Take a Look at The Most Common Leaks

One of the most common plumbing problems is a leaking toilet. Some of the causes are easy to fix, while some can be quite serious. Let’s take a look at the most common leaks.

Cracked Toilet Tank
Check around the entire toilet tank for cracks. A small hairline crack may be fixable with some silicone sealant or plumber’s putty. To fix a hairline crack, follow these steps:

  • Shut off the water supply.
  • Completely drain the tank.
  • Dry both the inside and outside of the tank using an absorbent towel.
  • Apply the sealant or putty and allow it to dry.
  • Turn the water supply back on and fill the tank.

If you still have a leaking toilet, or if you spotted a large crack, the tank will need to be replaced before it causes a huge bathroom leak. If flooding occurs, contact a water remediation specialist right away.

Broken Gasket
After shutting off the water supply and removing all of the water from the tank, disconnect the water-supply tube from the shutoff valve. Remove the nuts from the closet bolts. Carefully grab the toilet around the bowl and lift it up. Set it on a dry towel. Scrape off the old wax gasket with a putty knife. If the gasket is cracked or damaged, you will need to replace it. Just make sure it is centered properly when you install the new gasket.

Faulty Flapper
The flapper lifts up when the toilet is flushed. If the flapper isn’t sitting right, the toilet won’t flush smoothly.
Squeeze a couple of drops of food coloring into the tank. After a couple minutes, check the bowl. If any color has leaked into the bowl, your flapper isn’t sitting right. Turn off the water supply and remove all the water from the tank. If the rubber on the flapper is no longer soft, you will want to replace it.
Always fix a leaking toilet as soon as possible in your Belton, MO home before it can cause a serious problem.

How To Fix a Toilet That Won’t Stop Flushing

5/6/2020 (Permalink)

Toilet issues should be fixed as soon as possible to avoid a toilet overflow

Many commercial properties have a bathroom open to employees and customers. A malfunctioning toilet can be a significant source of distress for business owners who want to keep their establishment running smoothly. Many commercial toilets have either a manual or automatic flushometer that is prone to kinks, especially excessive flushing that can lead to a toilet overflow. Fortunately, it’s possible to stop a toilet from repeating this frustrating cycle with a little elbow work.

Essential Steps for Toilet Maintenance

A person needs basic tools before attempting a repair project. The following can be found in major hardware stores:

  • Screwdriver
  • Wrench
  • Cleaning supplies

Most commercial toilets have a manual flushometer. Innovative business owners can simply take a screwdriver and put it in the appropriate slot to shut off the water. Then, they can unscrew the top lid of the flushometer and remove the flange cover. They may come in contact with a little residual water, but they should keep in mind that it’s a temporary discomfort compared to cleaning up a messy toilet overflow.
Next, they must remove the gasket and put it under running water to wash off the sediment. They can spray it with a cleaning solution and wipe it down with a rag. Lastly, they can reassemble everything and give the toilet a good flush.
An automatic flushometer requires different steps. Business owners can prevent a toilet flood by disassembling and cleaning the chrome button and solenoid. They can reference the manual that came with the toilet for details.

Advice for Toilet Maintenance
Of course, commercial property owners can experience additional problems with their toilets. Clogged pipes, unpleasant odors, or strange noises may require consulting with a commercial water specialist in Harrisonville, MO.
Toilet issues should be fixed as soon as possible to avoid a toilet overflow. A functioning toilet is key for a successful business, whether it’s a restaurant, hotel, or retail store.

It's More Than a Plumbing Issue: Secondary Damage Is Trouble

2/17/2020 (Permalink)

Secondary damage in a Harrisonville, MO home

It's More Than a Plumbing Issue: Secondary Damage Is Trouble

Black mold can grow quickly when moisture meets organic matter and spores. In fact, within only a few days, a small situation can turn into a large growth, working away at drywall and becoming airborne in the home. Therefore, for this reason, and others, when water damage happens, it should be cleaned up immediately. Homeowners in Harrisonville, MO, should work with a water restoration company to inspect and correct the initial trouble, avoiding further complications.

1. What Is Secondary Versus Primary Damage?

The primary issue may have been a busted pipe or toilet overflow. You may have even just called a plumber, thinking that once it was fixed, all was well. That fluid and humidity, however, continue to pervade a space, seeping into flooring, drywall and ceiling tiles. These issues are considered secondary damage. Left alone, these materials dry but could leave hazardous growths. Special care should be taken to protect the room and valuables.

2. Can You Avoid Trouble?

Have the space tested by experts, determining the level of exposure. In addition, get the water up as quickly as possible. Do not use a vacuum, and ensure that electrical devices are not in the space. Then, industrial dehumidifiers should run for several days, with the crew inspecting the section daily. Black mold thrives in this condition, so these units actively fight against development. Attempt to save furniture by moving it out or placing aluminum foils or blocks under the legs. Anything of worth can be taken elsewhere, as long as it isn't exposed to contamination.

3. How Does It Come Together?

With high humidity under control, work with the team to discuss restoration. They'll discard and replace materials touched by category 3 water minimizing additional microbial expansion. Then, specialists can tackle anything special such as documents or photographs, using high-tech equipment that sanitizes and repairs. In time, your house will get back to normal.
Don't assume your plumbing repair is over. Black mold and rot are not welcome in your abode. Fight this destruction by swiftly calling for help and tossing out anything waterlogged.

Are You Covered for Commercial Water Damage?

1/27/2020 (Permalink)

Commercial water damage in Harrisonville, MO

Are You Covered for Commercial Water Damage?

Property damage from water is a common reason for commercial insurance claims. Dozens of potential sources exist that can cause water damage to your business. This discussion of insurance coverage may help you decide the type and extent of coverage you need.

Internal Water Breaches

Will your Harrisonville, MO, business be covered by conventional insurance if you incur property damage from water? The answer is, it depends. For most internal water breaches that cause damage, your business insurance will be responsible for covering professional cleanup and restoration costs. Here are some examples of covered scenarios:

  • broken pipes
  • leaking refrigerator
  • overflowing toilet
  • leaking water heater
  • accidental equipment failure

When water from these or similar sources damages your property, your commercial insurance will usually pay for the cleanup and water damage restoration. Often, they will cover the cost of replacing your damaged items. Your agent can help you file a claim and determine the level of your coverage. If your damage was caused by external water sources, it’s in a different category that may require special coverage.

Flooding and External Breaches

Will your business insurance cover water cleanup and restoration from a flood? Not usually. Most commercial flood damage is excluded from conventional insurance coverage. If water enters your building from the outside at ground level or below, you would need to have a special flood insurance policy in order to be covered. This includes water damage from overflowing rivers and water main or dam breaches.
Flood insurance is obtained from the federal government but can usually be brokered by your insurance agent. If you are in a low-lying area or a known flood plain, you are considered to be high risk and may be required to purchase flood insurance.
When water from any source damages your business, it can be costly and time-consuming to remedy. Conventional business insurance is the minimum level of protection and generally covers only damage from internal leaks, such as broken pipes. Property damage from external water sources would be covered only by a special flood policy. It’s prudent to evaluate your risk to make sure you have adequate protection.

An Overview of Secondary Damage

12/10/2019 (Permalink)

Broken water line leaded to secondary damage to a Belton, MO home

An Overview of Secondary Damage

The thought of dealing with a flood in your Belton, MO, home is probably one of the last things you'd want to imagine. At the least, this incident would cause inconvenience. In the worst circumstances, a flood could cause devastation. Sometimes, the initial wave of water itself isn't the biggest concern. You also have to think about the damage that comes later. Issues such as black mold can develop, which is why it's crucial to clean up any water as soon as possible.

Initial Problems

The immediate effects of a flood can be severe. When water infiltrates your home, you risk losing electronics, furniture, clothing, documents and carpet to over-saturation of water. Your first responses to seeing water in your home should be:

  • Unplug electronics.
  • Remove materials and items from the flooded area.
  • Call a professional water cleanup company.

The Next Wave of Damage
In the days and weeks after the flood, something known as secondary damage can occur. If the water remains in the home too long, or if the area isn't properly dried and sanitized, fungi can grow on the floors, walls and ceiling of your house. One of the most common types of fungus is black mold, which can grow rapidly in moist conditions. Rotting wood is another concern. When the building materials of your house become saturated with water, the wood can become weakened and threaten the structural integrity.

Preventing Secondary Damage
You may not be able to prevent a flood in every occasion, but you can stop the damage that happens afterward. It's important to get rid of the water and thoroughly dry all affected areas as soon as possible. Mold spores thrive in high humidity. A professional crew will use fans and dehumidifiers to make sure there is no moisture left in your house.
Just because you soak up the standing water after a flood doesn't mean you won't see black mold or other damage. With the help of a professional crew, you can avoid additional concerns.

Cleaning up Sewage Water

10/16/2019 (Permalink)

Sewer damage in a Belton, MO bathroom

While any type of water damage in your Belton, MO, home is unpleasant, a sewer backup brings its own unique woes. Along with being a dirty job, sewer cleanup means that contaminated water has infiltrated your home. Cleaning it goes beyond just mopping it up.

Types of Water

There are three types of water that can make their way into the home.

  • Clean Water – Water directly from a water source such as supply line or faucet.
  • Gray Water – This is water that has some relatively harmless contamination such as from washing machines, flooded toilet that has no waste or a dishwasher.
  • Black Water – Microbes, sewage and harsh chemicals have tainted this type of water. If the problem is from flooding, it should be considered this type since it traveled through various environments to reach your home.

Cleanup Expectations

When it comes to sewer cleanup, safety precautions need to be taken. In many cases, contacting a professional to assist with the problem will ensure it is done properly. During the cleanup process, extra steps are needed to ensure the home is free of contaminants.

Personal protection gear should be worn to avoid contact with possible contaminants. This includes rubber gloves and boots, eye protection and a face mask.
Block off the flooded area to avoid it spreading to other areas of the house.
Sewage water should be eliminated as quickly as possible. The best ways include a pump or filtered wet vacuum.
Soil and debris affected should bagged and thrown away, as well as any saturated carpeting, rugs, insulation and other porous materials.
Personal belongings should be sorted and taken out of the home. While some items may be salvageable, some will likely have to be thrown away such as an food or items that can’t be washed.
Once everything is removed, let the area thoroughly dry. Along with opening windows, if possible, use fans.
Sanitize, sanitize, sanitize. Any area of the home that has been touched by black water needs to be cleaned with bacterial cleansers.

Sewer cleanup is not a fun job, but it is necessary to ensure your home gets back to normal.

Is Your Plumbing Covered By Insurance?

8/21/2019 (Permalink)

Leaking kitchen faucet in Harrisonville, MO

Plumbing is a hugely important part of your home in Harrisonville, MO. It can also cause a lot of damage if not properly taken care of. Before that happens, understand and adjust your flood insurance policy accordingly.

Leaky vs. Broken

There is a difference between the need to fix broken pipe and a leaky pipe. A leaky pipe or a crack in your foundation can cause gradual damage, or a slow accumulation of water. Usually insurance policies exclude this kind of damage, and it is written off as wear and tear. A broken pipe, however, can cause sudden flooding and is most likely covered under flood insurance or an all-perils policy. To be sure, you should carefully review the wording of your insurance policy and call a representative for further clarification. You can also add these coverages to your plan if you wish to be prepared for all possibilities.

Types of Damage

Sometimes the type of damage or water damage remediation services that are covered differ in each policy. This is dependent upon the wording. The following are common verbiages in insurance policies:

  • Initial damage refers to the damage to the pipe or water system itself
  • Resulting damage refers to water damage that is the result of a broken pipe or flood
  • Subsequent damage refers to mold prevention and the replacement of carpet, drywall etc

Negligence

Insurance coverage can deny your claim if the leaky or broken pipe is a result of your negligence. This means that they will only cover accidents that weren't easily preventable. For example, not keeping your home heated during a freeze can cause pipes to burst. If you ignore a leak that becomes a broken pipe some time later, this can also be considered negligence. It is important to stay on top of routine maintenance and inspections to prevent such occurrences.
The world of insurance can be difficult to interpret. If you don't know exactly what to expect out of your policy, it can also become frustrating. Take the time to get to know your flood insurance policy and understand what you're covered for.

How to Flush Your Water Heater

6/10/2019 (Permalink)

Flushing a water heater in a Belton, MO home

How to Flush Your Water Heater

Keeping your water heater properly maintained is one way to prevent potential water damage to your Belton, MO home. Flushing the unit can prevent buildup that could cause problems and create the need for repairs or replacement. The following are a few simple steps that will help you get the job done in no time.

1. Turn Off the Heater

The first thing that you should do before a water heater flush is to turn off the unit. Depending on the power source, this step will vary. For electric heaters, turn the power off using your home’s circuit breaker. If you have a gas heated unit, turn off the gas supply and make sure the flame is extinguished.

2. Drain the Heater

Once you are sure the water heater is off, you will need to drain the water from the unit. To do this, you can use a simple garden hose connected to the heater’s drain valve. Allow the water to drain into a safe area in the yard, turning off the water supply after a couple minutes. You should use protective gloves during this step to avoid burns from the hot water.

3. Refill the Heater

After the unit has been completely drained, you can fill the heater back up. Turn the water supply on after you have closed the drain valve and the heater will begin to refill. Once the water from your faucets is running smoothly, you have successfully completed the process.

Maintaining your water heater is a good idea for multiple reasons. If there is a sediment buildup, it can keep your heater from functioning properly and reduce its efficiency. A broken heater could also cause water damage that would require you to hire an emergency restoration service. While flushing your heater is a relatively simple procedure, you can always hire a professional to do the work if you prefer.

Broken Supply Line to Fridge

4/22/2019 (Permalink)

Tent contained drying wood floor with MAT System.

supply line to upstairs fridge broke and leak thru floor and sub-floor filtering to basement causing Water Damage

Restoration Process

1. Use Extraction Mat System

The floors upstairs were hard wood and to keep them from cupping and crowning the crew laid down a water extraction mat system, they are use to speed the drying process and to prevent further damage to the hardwood floors.  

2. Use Containment Tent

We also used a containment tent to attach to air movers and dehumidifiers to dry affected area quickly to preserve the hardwood floors to be finished at a later time.

3. Build Containment Area

The crew also had to build a containment area in basement to dry the floor from the bottom up and to prevent further damage from the water loss.This helped in drying floor and sub-floor.

SERVPRO of Harrisonville/ Belton/ Raymore made it "Like it never even happened."

3 Steps To Sewer Damage Remediation and Cleanup for Your Commercial Building

4/16/2019 (Permalink)

Cleaning up a sewer backup problem is a job for our SERVPRO family of Harrisonville/Belton/Raymore

3 Steps To Sewer Damage Remediation

When an overflowing toilet or backed-up sewer causes damage to your Belton, MO, business, it can be disastrous for your property and your profit. Black water, raw sewage and standing water can ruin floors, building materials and trigger the growth of mold. However, there are a few steps you can take for sewer cleanup when this issue plagues your commercial building.

1. Evacuate the Area

Even one flooded toilet can cause trouble on your property, as it can introduce contaminated water to an area where high humidity and moisture may already make it vulnerable to damage. To lower the risk of dirty water, mold spores and contaminants being spread by foot traffic, evacuate the area as soon as possible and do not allow anyone to approach the flooded space. Seal the door if possible and keep customers away from the restroom until professional sewer cleanup services arrive.

2. Call in a Professional Water Damage Service

Cleaning up a sewer backup problem is a job for professionals who have the equipment and know-how to handle it. Call for a storm damage and restoration service as soon as possible and let them know what kind of sewer problem you are facing. The technicians who work for these types of companies are usually experienced with this cleanup and the operation of machinery, such as sump and trash pumps, that allow them to handle the issue without incident.

3. Discuss the Restoration Process With Cleanup Techs

Once the water cleanup technicians arrive on the scene and clear the worst of the flooding, discuss your restoration options and which actions might be necessary to repair your property, such as building material tear-out and replacement and odor removal, which can be especially important after a sewer flood. Understanding your options can help you project a more accurate time frame and budget for reopening your business.

Dealing with a sewer cleanup at your Belton, MO, business can be distressing. However, when you know which steps to take in the aftermath, cleanup and restoration may be simpler to handle.

What to Do When You Have Water Damage

4/16/2019 (Permalink)

Broken supply line to a fridge.

As a homeowner, at some point, you will likely experience flooding in your home.  Whether from an overflowing toilet or sink, a broken water heater, a heavy storm, or broken pipes, water damage is a fact of life.  It's best to call professionals to take care of repairs and water cleanup, but here are some things you can do while you are waiting for help to arrive.

Focus on Safety

Your first concern should be you and your family's safety.  Depending on the water source, the water itself can be a significant hazard, so if the water is not clean, leave the cleanup to the professional.  

Keep the following in mind:

  • Only do activities that are safe to perform, and wait until the professional arrive if you are unsure.
  • Electrical and "slip and fall" hazards are common concerns, so be aware of electronic appliances and watch your footing.
  • Remember that waterlogged furniture and other materials can be heavy, so be careful when trying to move anything out of the water.

What to Do While You Wait for Help

Depending on the amount of water damage and your safety assessment , there are some activities you can do to help with water cleanup before the professionals arrive or after the begin cleanup efforts.  If the amount of standing water is minimal you may be able to remove excess water by blotting or mopping.

Additional activities include:

  • Removing upholstery and cushions and propping up to dry
  • Turning in the air conditioner, if available, during warm weather.
  • Remove area rugs
  • Gathering loose items from the floor
  • Wiping water from the surface of wood furniture

The important thing, though, is to leave most of the cleanup to the experts. Water damage can cause serious hazards like mold and bacteria growth if not addressed quickly and thoroughly, and professional crew will have the equipment needed to get the job done right.  

Call SERVPRO of Harrisonville/Belton/Raymore at (816) 884-2240 we are ready to help you 24/7/365.

Flooded motel due to broken sprinkler in Clinton, Mo

4/10/2019 (Permalink)

SERVPRO of Harrisonville/Belton/Raymore. Our fleet was on the job within an hour!

Broken sprinkler head flooded several rooms in the middle of the night.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

SERVPRO of Harrisonville/Belton/Raymore specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification.

SERVPRO of Harrisonville/Belton/Raymore arrived on site within an hour to begin drying process and get things cleaned up.

SERVPRO of Harrisonville/Belton/Raymore is available 24/7 for all your mitigation needs.  Just call us at (816)-884-2240.

Your Water Heater Flooded your Home, Now What Do You Do

4/10/2019 (Permalink)

If Water Damage caused by Flooding of the Water Heater is not treated correctly Mold can start growing.

SERVPRO of Harrisonville/ Belton/ Raymore uses the right equipment to identify affected materials. SERVPRO will check for the source of moisture in your home or business.

Gypsum, aka "drywall," is a very popular material for use in the construction of homes and offices. The material is noted for its strong fire-resistant qualities. However, drywall is also known to be incredibly susceptible to being damaged by moisture compared to many other building material.

This is, in part, because drywall is extremely porous, readily absorbing moisture and retaining it.

If the moisture content (%MC) of drywall exceeds even 1%, then the drywall can be considered "moisture-compromised" and in need of either drying or removal depending on weather or not mold has begun to grow.

Even greenboard, the "water-resistant" drywall, will be damaged by moisture if it gets past the green, water-resistant paper covering that gives greenboard its name.  The majority of greenboard's water resistance comes from the paper covering, not the drywall itself.

Because of how suseptible drywall is becoming damaged by even minute amounts of moisture, it's important to be able to accurately asses the amount of water present in drywall.

When looking for a moisture meter to use for testing drywall, some considerations include:

  • Whether or not the meter has gypsum scale.
  • The range at which the meter detects moisture-the meter should be able to accurately detect very small amounts of moisture.
  • Length of the pins.
  • Additional scales for other materials-most professionals have to work with more than just drywall , so having a moisture meter with the ability to test other materials using different reading scales is a must.

In many cases, if there is significant moisture in a gypsum board, then there will be obvious external signs.  For example, a simple visual inspection can be made to spot discolored or visibly crumbling drywall, or a musty odor can indicate a problem with mold growth.

Call us for any size disaster at (816) 884-2240.

Finding the Source of a Toilet Leak

3/11/2019 (Permalink)

A toilet seal wax failure in Harrisonville, MO.

Discovering a Toilet Leak

A toilet is a simple machine that homeowners in Harrisonville, MO, often take for granted. When you have a leaking toilet, however, you may become acutely aware of how disruptive this dysfunction may be to your daily life. Fortunately, it's pretty easy to discover where the leak originates and thus the next steps to fixing it.

Possible Causes

A bathroom leak is not something you want to ignore. It only takes a small amount of water to cause damage such as rot or mold under your floor tiles. If water appears at the base of your toilet after a flush, know that it can be caused by several problems:

  • Wax seal failure
  • Improper installation of seal
  • Faulty supply line
  • Cracked tank
  • Condensation on bowl

To determine which of these issues is causing the leak, dry off the area with a towel. Flush the leaking toilet again, and pay attention to where the water comes from. If it leaks out the bottom, you know the problem is with the way the toilet is fastened or sealed. If it leaks from the hose running from the wall or from the tank, you know the problem stems from that particular area.

Possible Solutions

When water is leaking from somewhere other than the base of the toilet, call a plumber to repair the source of the leak and water restoration specialists to assess and repair the damage it may have caused. You may be able to stop water from leaking at the base by simple tightening the bolts that secure it to the floor. If that doesn't fix it, you may need to remove the toilet and replace the wax seal to stop the leak.

A leaking toilet can throw off your day. Once you locate the problem, however, the solution may be fairly simple.

If you have any questions about water damage or leaking, SERVPRO of Harrisonville / Belton / Raymore is here to help. Call (816) 884-2240 or contact us HERE.

What To Do When You Discover Water Damage

1/21/2019 (Permalink)

Leaky supply line on the second floor bathroom caused the floor to be wet

3 Steps to Take When you Discover Water damage

Broken pipes, leaking pipes, a burst supply line, a poorly connected supply line, an aging appliance…there are countless factors in your home that may result in water damage, many of which you may not discover until after water has begun to pool in your home. Unfortunately, once you discover sitting water in your home, chances are that the issue has existed long enough to have caused extensive damage. While you cannot undo the damage that has already been done, you can act immediately to prevent further harm. Three steps you can take right away include the following:

  • Shut off the water source.
  • Look for safety areas and turn off circuit breakers if possible.
  • Attempt to save contents.

If the damage is extensive enough, you may want to contact a Harrisonville, MO, water cleanup team.

Turn Off the Source

It will not help you to clean up the water damage if you do not find the source and put a stop to the leak or influx of water. The source may be a leaking pipe, a poorly connected supply line or even an open window. Once you locate the source, shut off the valve or close it off somehow.

Turn Off Breakers

If you can do so safely, turn off power in all affected areas. An electrical current that comes into contact with water can create an even greater hazard and may put you and your home in danger. However, if turning off power means wading through a pool of water, leave it be and contact a professional.

Save Your Contents

If you can do so, remove items from the affected area and try to dry them out. Even if an item is not in direct contact with water, it is at risk of becoming moldy or rotted because of the excess moisture in the air. If electronics or electrical appliances sustained water damage, toss them out. Even if they look okay, using water damaged appliances is extremely dangerous and can cause a house fire.

Dealing with water damage is no fun, but it must be done. For help with more extensive problems, contact your Harrisonville, MO, water cleanup team.

Categories and Classes of Water Damage

3/12/2018 (Permalink)

Sewer backup can happen to anyone.

Despite what many people think, not all home water damage is created equal.  There are actually a number of different classes and categories of water damage.  According to the IICRC (Institute of Inspection Cleaning and Restoration Certification), there are three categories of water/liquid and four classes of damage.

Category 1- This is basically any liquid from a clean and/or sanitary source like a faucet, a toilet, or fountain.

Category 2- This refers to liquid/water that used to be called grey water, which can potentially cause illness if ingested.  This includes things like dishwasher or washing machine overflow, toilet overflow or sink drains.

Category 3- This category used to be called black water; it is extremely unsanitary.  This includes sewer backup, flooding from rivers, and stagnant liquid that has fostered bacterial growth.

Now the classes;

Class 1- This is very easy to deal with and only affects a part of a single room, with little to no wet carpet, with water only on surfaces like wood or concrete.

Class 2- This class affects an entire room, and wetness has sent up the walls about 12" or more, with moisture still in the structure.

Class 3- This class basically means that ceiling, walls, carpet and insulation are all saturated with liquid or water.  This is often due to water coming from overhead

Class 4- This class means that there has been enough water or time to saturate materials with very low levels of permeation, like hardwood or stone.

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation.  These IICRC standards take years to develop and require the coordination of experts in the filed; manufactures, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated.  The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Out staff is highly trained in property damage restoration and we are an IICRC Certified Firm.  We believe in continuous training; from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with knowledge to restore your property.

Call SERVPRO of Harrisonville/Belton/Raymore at (846) 884-2240 for all your restoration needs!